AVTEC Student Handbook


Director/Instructional Administrator

Message from the director

Welcome to AVTEC, we are happy you are here! This experience can be one of the most challenging , exciting, and rewarding times of your life and this handbook is your guide to success.

Our mission at AVTEC is to expand employment opportunities for Alaskans by preparing students (you) with career and technical skills required for success in the Alaska workplace. We accomplish this mission with skilled instructors, well versed in the needs of the industry to prepare students for the workforce and a dedicated and capable staff whose services are aimed to enhance and support the learning process.

While at AVTEC you will attend class every day, all day, and spend the bulk of your time in the lab with your hands on the equipment and learning the skills needed in the career field you have selected. As a member of the AVTEC community, I encourage you to take advantage of every opportunity both in and outside your training day to learn and prepare yourself for your future.

Your most important responsibility at AVTEC is to work hard and excel at your chosen field of study, but I encourage you to go outdoors and into the community to experience the activities available in Seward. Take time to enjoy the dormitory game rooms, lounge areas, and fitness center. These are places for you to get to know your fellow students and relax after a long day in training.

This handbook provides you with the information you need to succeed as a student here. Please take some time to read through it and ask questions. A thorough understanding of all that is available to you will allow you to fully enjoy your time at AVTEC.

I look forward to seeing you on campus.

All the best,

Cathy LeCompte


AVTEC is accredited by the Commission of the Council on Occupational Education located at 7840 Roswell Road, Building 300, Suite 325, Atlanta, Georgia 30350. www.council.org

AVTEC, a division of the Alaska Department of Labor and Workforce Development, as an employer and service provider complies with Alaska Human Rights Law and federal civil rights laws. Individuals with disabilities who require reasonable accommodations are welcome to contact AVTEC admissions by email at admissions@avtec.edu; or (907)224-3322, or for individuals with hearing impairments via Alaska Relay at 711 or (800)770-8973.


Instant Information FAQs

When can I move into my apartment or dorm room?

Students accepted for residence in dormitory or family student housing may move into housing up to two days prior to the first date of training.

What if I bring my car to AVTEC?

Student vehicles parked on the AVTEC campus require registration and a parking permit for safety and ease of snow removal. They are free from the Residence Life office located in Marathon Hall. Display it in the lower left of the driver's side windshield.

How do I get mail?

Dorm students: Go to the Post Office to rent a post office box.

Family Housing students: Obtain a letter from the Residence Life office. Take that letter, along with appropriate photo ID, to the post office to get a post office box free of charge.

Off campus students: Take a copy of your rental agreement or a utility bill with your physical address on it, and a photo ID to the post office. Depending on where you live, you may be able to get a free box, or you may have to pay a rental fee.

I need accommodation for living and training at AVTEC. What do I do?

If you have a documented disability it is your responsibility to make that known to the Disability Services Officer at AVTEC. They will assist in completing the steps necessary for AVTEC to make reasonable accommodation for your successful living and training.

Where can I go when I am sick or injured?

Seward Community Health Center, 417 First Avenue, 907-224-2273

North Star Clinic (Chugachmuit / Indian Health Service ), 201 Third Avenue, 907-224-3490

Glacier Family Medicine Clinic, 11724 Seward Highway, 907-224-8733

Providence Seward Medical Center, 417 First Avenue, 907-224-5205 (Open 24 Hours)

How do I get a hold of Residence Life staff?

907-362-1645-the Residence Life phone is answered 24 hours a day when school is in session.

General Information

Cafeteria Meals and Schedule

Dormitory residents have pre-paid meals electronically applied to their ID cards. Students who do not live in the dormitory and wish to eat meals in the cafeteria can purchase meals at the Business Office in the First Lake Building during regular business hours, Monday through Friday.

Monday through Friday Weekends and Holidays

Breakfast 7:00 a.m.-8:00 a.m. Brunch 9:30 a.m.-10:30 a.m.

Lunch 11:30 a.m.-12:30 a.m. Dinner 4:00 p.m.-5:00 p.m.

Dinner 5:30 p.m.-6:30 p.m.

On holidays when training is scheduled, the regular meal schedule applies.

Personal Vehicle Information

Students bringing a personal vehicle to AVTEC must register and obtain a free parking permit from the Residence Life Office in Marathon Hall. The permits must be displayed in the lower left of the driver's side windshield.


Students may park in any unrestricted AVTEC parking areas. Handicap-Accessible, Staff-Only, and State Vehicle parking areas may not be used and are located around all AVTEC buildings. Inappropriately parked vehicles, vehicles without parking permits, non-drivable/operational vehicles, and abandoned vehicles may receive a parking violation that could result in the loss of parking privileges, or the vehicle towed at the owner's expense.

With permission of the attendant on duty, students may park in front of the 3rd Avenue entrance only when unloading or loading while moving in or out of the dormitory. Students may leave vehicles parked on campus during school breaks with permission from the Residence Life Department Head. Students may not leave their vehicle on campus during summer break between school years. Vehicle maintenance is not allowed anywhere on campus property.

AVTEC assumes no liability for damage to personal vehicles by other individuals or due to conditions caused by snow, ice, or snow removal equipment.

Dress Code

Students are instructed in the appropriate attire required for the training areas and for professional appearance in the workplace. Students wearing attire inappropriate for the classroom will be required to change clothes immediately. The time it takes to change clothes is unexcused time away from training.

Mail Delivery

For mail services, the US Postal Service has an office located at 507 Madison Avenue, open 9:30 a.m. until 4:30 p.m., Monday through Friday, and Saturdays from 10:00 a.m. to 2:00 p.m. It is closed on Holidays. Students that live within City limits that want mail services can go to the US Post Office to secure a post office box. A rental fee and a refundable key deposit may be required.

To prove Seward residency, students living in AVTEC dormitories and family apartments must have two forms of ID and an AVTEC Business card, available from dormitory staff.

Students living off-campus in private housing must provide their rental agreement, or a utility bill with their address, to the Post Office to rent a post office box.

Parcel Delivery

Parcel Delivery (UPS, FedEx, etc.) can be sent in the students name to Student Housing. Students should inform the Dormitory Attendant when they are expecting a package. Deliveries should be addressed to the Residence Life office at 516 3rd Avenue, Seward, AK 99664. You will be informed when a package arrives.

Student Employment

A few part-time positions at AVTEC are available to students. Please inquire about student work opportunities with AVTEC's Human Resource Office.

Student ID

Students enrolled in a training program six weeks in duration or longer receive a picture ID valid for the length of the training program. If an ID is lost or stolen, it must be re-issued and a fee may be charged. To reflect any change in status in a program, or a housing change to on or off campus, a new ID will be issued free of charge.

Transportation for Students without Personal Vehicles

AVTEC provides transportation for students between the Residence Life Campus and training facilities before and after training and for lunch, Monday through Friday. Bus schedules are posted in the dormitory, cafeteria, and training areas.

Transportation to the First Lake Facility is seasonal, dependent on weather. The transportation schedule is set and students are encouraged to be ready to board the bus five minutes before departure.

AVTEC also provides transportation to the grocery store every weekday evening and at noon on Saturdays and Sundays. Meet at the dorm office in Marathon Hall. Students may arrange transportation with dormitory staff, at least 24 hours' in advance to doctor's appointments, the pharmacy, or other community resources. Dependents of AVTEC students can ride in State vehicles only if they follow State law regarding mandatory child restraints.

Workforce Innovation and Opportunity Act (WIOA) Youth Grant

Through the WIOA Grant, financial and other assistance is available for eligible students under age 25. Students who believe they might be eligible for funds can check with the WIOA Youth Grant Coordinator or a counselor to learn more about it.

Campus Health and Safety

Call 911 to reach police, fire, or ambulance in an emergency.

Accident/Injury Reporting Procedures

Report any accident that occurs on campus, regardless of location or injury. When you are involved in an accident that causes an injury, seek immediate medical attention by calling 911 for emergency services, depending on the severity of the injury. If possible, complete a Student Accident Report within 72 hours of the accident. Staff will provide the report and assist the student with its completion. The completed form goes to the administrative assistant's office at 809 2nd Avenue.


Students must take appropriate action to prevent the spread of contagious illnesses (flu, cold, etc.). Students who are experiencing a contagious illness are encouraged to remain out of training and public campus areas until they are no longer contagious.

Students living in the dormitory who become ill are encouraged to notify the Residence Life office of the nature of their illness. Residence Life staff will help students to access healthcare resources in the community, and prevent the spread of an illness by bringing meals to the student's dorm room.

First Aid Supplies

First aid supplies for minor injuries are available in training and student life areas. Inform the appropriate instructor or staff when you access a first aid kit or when there are not adequate supplies in the kit you are accessing.

Notice, Response, and Shelter in an Emergency

In the event of an emergency requiring lockdown and/or evacuation, students will be notified via SMS text messaging, phone, word of mouth, or city notification system. Specific instructions for responding to each type of emergency are available in the student housing, cafeteria, recreation, and training areas.

In the event of an emergency, AVTEC's Student Services Center is a designated community shelter. Dormitory residents can remain in place unless ordered out by an authority such as police, fire, or AVTEC staff. Should there be an emergency requiring evacuation, students should go to the Student Services Center where officials will instruct them further.

Campus Law Enforcement

AVTEC does not have campus security. Call 911 to reach police, fire, or ambulance in an emergency. For a non-emergency, day or night, call the Seward Police Department (SPD) at 907-224-3338.

The SPD investigates any crime on the AVTEC campus. Students are encouraged to contact police with information about a crime or criminal activity. Any AVTEC staff member can help access the 911 or non-emergency police system to make a report.

AVTEC will notify law enforcement when there is evidence of illegal activity including under-age drinking (minor consuming), contributing to a minor (providing alcohol or drugs to a minor by an adult), or any activity that is covered by an enacted law of the state or federal government.

Student Insurance

Students in long-term training programs (six weeks or longer) may be covered by an AVTEC sponsored accident insurance policy. Claims are submitted as a part of the Student Accident Report procedure. This insurance does not cover illnesses-it is only for injuries. It is only applicable for a student whose own policy doesn't cover it, or who has no insurance. Students who are injured should be aware that not all claims are automatically covered, this is a decision rendered by the insurance carrier. The student is responsible for paying the healthcare provider when a claim is denied.

Non-Discrimination Statement

AVTEC is committed to providing a learning, living, and working environment free from unlawful discrimination and harassment for all members of the AVTEC community. The responsibility for, and the protection of this commitment extends to students, instructors, administration, staff, and those who develop or participate in AVTEC programs.

It is the policy of AVTEC to not tolerate unlawful discrimination or harassment in any form against any person on the basis of race, color, national origin, sex, disability, or age and to provide those who feel that they have been discriminated against with processes for seeking a remedy. Anyone who believes they have been discriminated against or harassed on the basis of any status listed may request informal assistance and/or lodge a formal complaint to the AVTEC Equal Rights Compliance Officer.

Anyone may forgo the AVTEC process and file a complaint, within 180 calendar days of the date of the alleged discrimination, directly with the Office for Civil Rights.

AVTEC Equal Rights Compliance Officer, Patti Price

Office phone: 907-224-6170

Email: patti.price@avtec.edu

Alaska State Commission for Human Rights


U.S. Department of Education, Office of Civil Rights

Office for Civil Rights Telephone: 206-607-1600
U.S. Department of Education FAX: 206-607-1601; TDD: 800-877-8339
915 Second Avenue Room 3310 Email:
Seattle, WA 98174-1099

Disability Services

AVTEC complies with Title I of the Americans with Disabilities Act (ADA), Section 504, and Title IX and will make reasonable accommodations for students with needs. It is the responsibility of the student to make their needs known. The most important factor in your success at AVTEC is to seek help early and advocate for yourself. Students with a disability that need services have the responsibility to:

Request the services and provide appropriate disability documentation.

Meet with the Disability Services Officer early regarding your accommodation needs.

Talk with your assigned counselor and instructors about in-class accommodations.

Follow the AVTEC procedures for arranging accommodations.

Communication with the DSO if there are any questions or difficulties with the process.

Procedures for arranging for accommodations begin with a student making their needs known, providing documentation from a doctor or therapist of the disability, and providing details of requested accommodation(s) required. Note, the physical requirements for each training program may not be able to accommodate a particular disability due to the nature of the training program and safety of students.

AVTEC Disability Services Officer

P.O. Box 889

Seward, AK 99664

FAX: 907-224-4400

ATTN: Disability Services Officer

State ADA Coordinator

Alaska Department of Administration
550 W 7th Avenue, Suite 1960

Anchorage, AK 99501
Phone (voice): 907-375-7716
Phone (TTY): 711 for Alaska Relay
Fax: (907) 375-7719

Student Code of Conduct, Rights and Responsibilities

AVTEC provides long and short-term training programs that upon completion of training will increase students' ability to secure employment. Embedded in the mission and values (guiding principles) of the Alaska Vocational Technical Center, is the desire to create a supportive learning environment that is culturally dynamic and values respect, accountability, fairness, professionalism, and citizenship while preparing students with career and technical skills to succeed in the Alaska workforce. Accomplishing these ideals requires a commitment from faculty, staff, and students to adhere to standards of behavior that assure a safe, healthy, and caring atmosphere.

Student Code of Conduct

The Student Code of Conduct supports AVTEC's mission by outlining students' rights and responsibilities and by defining acceptable behaviors. As members of the AVTEC community, students must observe campus rules and regulations. Students should demonstrate an awareness of these responsibilities as members of the AVTEC community, including the self-management that comes with the role of a student in the classroom and at AVTEC, and integrity relative to other students, instructors, staff, and administrators.

Student Rights

Right to pursue training in a clean, organized, and safe environment; and one that is free from harassment and discrimination.

Right to fair and impartial evaluation of training performance and a means of recourse to challenge action contrary to this standard.

Right to free expression and to participate and contribute feedback in the formulating and evaluating of institutional polices.

Right to access to staff and instructors for training, assistance, guidance, and administration.

Right to a clearly defined, fair, and orderly discipline process and consistent enforcement of rules that govern AVTEC operations and student conduct.

Right of access to and protection from improper disclosure of student records as required by appropriate legal authority.

Right to have access to accurate information regarding tuition, fees and charges, refunds, and general requirements for establishing and maintaining satisfactory progress in training and requirements for completion.

Right to a reasonably peaceful and quiet environment in which you can study and sleep.

Right to privacy, respect, and security of your person and personal property; one that is free from unreasonable search and/or seizure.

Right to host guests within the guidelines provided.

Right to confront others behavior that infringes on your rights and to file both formal and informal complaints about any aspect of the AVTEC experience.

Right to expect freedom from interference regarding your personal, recreational, social, and personal enhancement opportunities established within the campus community.

Student Responsibilities

Being in the assigned place with appropriate materials, ready to work at the designated time that training begins; follow instructor direction, class rules, and expectations at all times; be in attendance regularly and practice professional behavior in providing prior notification to instructors when unable to attend.

Using appropriate language and behavior at all times while maintaining friendly and courteous behavior.

Follow the policies, rules, and regulations of training and campus life to support the educational purposes of AVTEC and to sustain a safe and comfortable living and learning environment.

Respect the rights of others and report unsafe or disturbing situations to appropriate staff; allow health and safety inspections of residence when staying in student housing.

Meet expected payment schedules for tuition, room and board, and other fees.

Instructional Guidelines

The following instructional guidelines provide information for students to complete training at AVTEC. During the first week of training, instructors will describe program specific policies for training and educational requirements for the particular program. Direct questions about the program policies and procedures to the instructor or the Department Head of the program.

Attendance Standards/Absence

Attendance is an employability skill and a requirement for successfully completing AVTEC's training programs. The school wide attendance standard for successful completion of training is in class for a minimum of 90 percent of the total available training hours. Students are to be in class every day ready to begin training at the assigned start time. At the beginning of training, instructors provide students with the approved contact information and process for notice of absence(s). A student unable to attend class must contact the instructor prior to the start of the class day.

Definition of Absences

Excused Absence: Absences due to illness, a prearranged absence approved by the instructor, or a sudden unexpected emergency reported to the instructor prior to the class start time.

A student sent home during class due to illness or injury is also an excused absence.

Excused absences of longer than three days may require verification or other documented explanation of the absence. Check with the department head for program specific processes.

Unexcused Absence: Any absences from class not reported in the approved excused manner are unexcused. A student dismissed from class for any reason by staff is an unexcused absence.

Failure to properly notify the instructor will result in an unexcused absence or a "no call, no show" record.

Three consecutive days of "no call, no show" results in dismissal.

Tardy: Arriving at training after the scheduled start time is a tardy. Time accrues in 15-minute increments and a tardy is an unexcused absence.

Leave of Absence (LOA): A leave of absence is an approved interruption in training that does not count against the student's attendance record. An LOA may affect the ability for the student to complete training.

A student may request an LOA for a specific timeframe but cannot exceed 180 days in a twelve-month period.

Students who fail to return to training as scheduled on the LOA are withdrawn effective on the last date of attendance.

Grading Procedures and Levels of Achievement

Specific technical and employability skills are taught in each program. Instructors track and report progress towards mastery of these skills to each student on a monthly basis. These monthly progress reports indicate performance and achievement levels on technical and employability skills.

At the completion of training, students receive a final training summary. This training summary is an assessment of the technical and employability skills for the entire training program and indicates the final achievement levels attained during the time in training. This document can be provided to potential employers as evidence of skills attained in training. If the training summary indicates satisfactory completion of the program and demonstration of skills, students receive an AVTEC Certificate of Completion.

The ratings for each training objective are as follows:

Level 4 Skilled: Performed task independently; requires minimal supervision.

Level 3 Moderately Skilled: Performed independently in learning situation; may require initial supervision.

Level 2 Limited Skills: Performed job during training; additional training is required.

Level 1 Demonstration Only: No practice provided; further training required.

Level 0 No Exposure: Student has no experience in the topic.

Satisfactory Progress in Training

To achieve satisfactory progress toward completion of a certificate in training, students must meet or exceed the following standards:

Attendance in class for at least 90 percent of the total available training hours.

Maintain an achievement score at or in excess of the minimum established for the program.

Demonstration of accountability on employability skills.

Failure to meet the required standards will result in a warning, and, if the warning goes unheeded, probation and possible dismissal from the training program. See disciplinary action section for further details.

Withdrawals and Transfers

Students may seek to withdraw from a program at any time during the school year by submitting a statement of withdrawal to their counselor, instructor, or program Department Head.

Students may request a transfer from one program to another only during the first week of training with approval of impacted instructors, the Department Heads of the impacted programs, and the Director or their designee. Students can initiate the conversation with their assigned counselor who will then guide them through the process.

Transfers or withdrawals from training can have a negative effect on a student's financial aid status and/or result in the requirement to repay any student aid or loans received. Consult with the AVTEC Financial Aid Officer to determine financial impact prior to withdrawal or transfer.

Policies and Regulations

Alcohol, Marijuana, and Illegal Substances Policy

AVTEC complies with the Drug-Free Schools and Campuses Act. It requires that all institutions of higher education, as a condition of receiving federal financial assistance, develop, distribute in writing, and enforce a set of policies for preventing the unlawful possession, use, or distribution of drugs and alcohol on its premises. Individuals who violate AVTEC's drug and alcohol policy are subject to sanctions up to or including eviction from student housing and dismissal from training.

All AVTEC campuses are Drug and Alcohol Free. The possession, use, manufacture, distribution, or sale of any drugs or alcohol at AVTEC is prohibited. This policy includes intoxication and behavior related to the use of alcohol or drugs. The term "drugs" means all mind-altering substances including prescription medical drugs used without a prescription. As a Title IV school and recipient of federal funds, possession or use of marijuana is prohibited on all campuses.

AVTEC staff and/or students have the right to request a drug or alcohol test to demonstrate sobriety.

Internet Use Policy

The internet user's policy is located in Appendix A of this handbook. It is a school-wide policy intended to provide guidelines for the proper use of all AVTEC computing and network resources, effective protection of individual users, equitable access, and proper management of these resources. Violation of this policy may result in denied access to the network.

To gain access to the internet on the AVTEC state network requires a login, provided during orientation or shortly thereafter. Users are monitored through this login for appropriate use of the internet. Additionally, all AVTEC owned computers have software within that enables staff to monitor use.

Pet Policy

Except as specifically required by law, animals are not allowed in AVTEC training facilities, dormitory rooms, or apartments. Service Animals, as defined by the Americans with Disabilities Act may be allowed through an approval process.

Student Records Policy

AVTEC's Student Records Office maintains a permanent file for each student. AVTEC protects the privacy of students and keeps records confidential in compliance with Family Educational Rights and Privacy Act. Students may request to see their permanent file or have a copy made of it for a small copying fee. Only authorized AVTEC staff may review your record. Staff will not release the records to parents, sponsors, or other interested parties without written consent of the student.

Tobacco Policy

As required by the laws of the State of Alaska, tobacco use is permitted in designated areas only. Students using tobacco (including chewing tobacco) or e-cigarettes in non-designated areas will be subject to fines and discipline up to and including dismissal from training.

Weapons Policy

AVTEC policies prohibit possession of weapons of any kind on campus. This policy extends to all AVTEC sponsored activities whether on or off campus. Exceptions are tools of training, such as culinary knife sets, and small personal pocketknives with a manually opened blade not to exceed 3.5 inches in blade length.

Disciplinary Action

AVTEC disciplines students found responsible for violations of policy in a progressive manner. A severe violation can result in bypassing the progressive process and lead to immediate eviction or termination of training depending on the severity of the violation.


Examples of the most common violations of students at AVTEC include, but are not limited to:

Failure to comply with policies, laws, rules, or directives.

Possession, consumption, being under the influence, or furnishing of alcoholic beverages to a minor

Unlawful possession or use of illegal drugs or narcotics

Engaging in any activity involving unlawful use or possession of firearms or illegal weapons.

Tobacco Policy

AVTEC Internet Use Policy (See Appendix A Internet Use Policy)

Pet Policy and Procedures

Discrimination and Harassment policy.

Disruptive behavior-any behavior that is disorderly or substantially disruptive to the AVTEC community, including in the classroom and residence halls; obscene or lewd conduct.

Assaulting, endangering, harassing, or threatening others including stalking behavior and sexual misconduct or abuse. (See Appendix B Campus Security Policy)

Unauthorized use or access to AVTEC property, forgery, furnishing false information, and theft or damage to AVTEC property.


A written warning notice may be issued for violations of published policies. Warnings are issued for students who are not making satisfactory progress in their training program, or as a result of behavioral issues. Lack of improvement after the warning or repeated violations can result in a probation, eviction from housing, restriction from campus facilities, and/or dismissal from training.

Training/Behavioral Probation and Evictions

Students can be placed on probation or evicted from housing at any time while at AVTEC, with or without warning, for failure to meet training standards, behavioral issues, or violation of AVTEC policies or regulations.

Students who are not making satisfactory progress in training (see Instructional Guidelines for detailed list) may be placed on probation. The initial duration of the probation period is 30 days and can be reduced or extended beyond this initial timeframe based on student progress. Instructional related probation is issued by the Department Head, in consultation with the instructor.

The terms and conditions of probation include the reason for the probation, length of the probationary period, a plan of improvement, and the consequences of not meeting the terms and conditions. While on probation students are not eligible to receive financial aid disbursements, earn a certificate of completion, or fill a student worker position. Students may be placed on instructional probation a second time. Failure to meet the terms and conditions of the second probation will result in dismissal from their program and AVTEC.

Eviction from Residence Halls and Family Apartments

Students will be warned before an eviction occurs, however, AVTEC Residence Life staff and administration reserves the right to evict a student immediately, without warning, for severe violations.

A student evicted from the residence halls as part of a disciplinary action will forfeit room payment for the balance of the current term. The student may continue to eat in the cafeteria for the current term as long as those rights have not been terminated as part of the disciplinary action.

A student evicted from family housing as part of a disciplinary action will forfeit rent payment for the remainder of the current and following month.

Before moving out of the residence hall or apartment following an eviction, the student must clean the housing unit, return the key, and satisfy a housing inspection to ensure their room/apartment is in acceptable condition based on their initial housing agreement. Students will be charged for damages discovered in the inspection or failure to return keys and charges must be cleared on the student account to receive a completion certificate.

Removal of Students from Class

An instructor may eject a student from class for behavioral reasons. Before allowing the student to return to class the instructor, Department Head, and/or administrator will meet with the student and an assigned counselor to establish the expectations to be met in order to continue training.

Appeals Process

Students may appeal disciplinary actions imposed upon them by contacting a counselor within two full business days of the date of the receipt of the notice of discipline. The counselor will provide an appeal form. The process for appeals is as follows:

Student obtains appeals form from a counselor.

Submit completed form to counselor for submission to the appeals officer for hearing.

Appeals officer sets the time and place for the hearing.

Appeals officer, using informal processes, conducts the hearing meeting.

The resulting decision will be given to the student in writing in a timely manner; this will become part of the student's permanent record.

Complaints and Concerns

Concerns about any aspect of student experiences, service received, quality of instruction, or interaction with staff should be addressed through the AVTEC complaint process.

The first step in resolving an issue is to attempt informal resolution. Many issues can be resolved with a meeting, phone call, or email. Complaints regarding an instructor or specific staff member should be addressed directly with that person.

For perceived discriminatory behaviors or harassment, please follow the process listed in the Non-Discrimination Statement.

Formal Resolution

A student wishing to submit a formal complaint must obtain a complaint form from Counselor Patti Price. Complaints are reviewed and forwarded to the appropriate administrator for investigation and response.

If the student is not satisfied after taking the steps listed, the student may contact the Alaska Department of Labor and Workforce Development Commissioner at commissioner.labor@alaska.gov.

Student Services

AVTEC's Department of Student Services is located upstairs at the Student Services Center. It provides opportunities for students who may need additional assistance to succeed in training. Some of the services are:

Adult Basic Education and GED Preparation

Seward Community Learning Center, located at AVTEC, provides basic education instruction for GED Preparation, English as a Second Language, Basic Math, Reading, and Writing.

Career Services

The Career Resource Counselor works with students to develop a resume, enhance job search skills, complete job applications, practice interviewing skills, and is a liaison between students and employers.

Counseling Services

The Career Resource Counselor assist students in adjusting to their training programs, overcoming barriers that may prevent the student from meeting their goals of graduation, employment, or personal growth.

Students may seek assistance from counseling staff for various issues such as homesickness, conflict resolution, substance abuse, relationship issues, and financial matters. Referrals from counselors to outside agencies and providers are available.

Communications Training Course

Soft Skills/ Communications Training is part of the curriculum of several training programs. Counseling staff presents and teaches this course. They also present information regarding rights and responsibilities of a respectful workplace.

Foundations Class

Students who need to brush up on their study skills, mathematics, english, and reading as applied in the work environment can participate in the courses offered through the Student Services Department.


AVTEC's Library is open afternoons and evenings seven days a week. The library is open to students and dependents and guests of students. Library hours are posted on the library door.


Students who need additional assistance with training assignments can go to the library and seek tutoring assistance through the Student Service Department.

Testing and Proctoring Services

AVTEC offers proctoring services for students to access tests for GED, Work Keys (the ACT National Career Readiness Certification) and industry credentials.

Residence Life

AVTEC provides students a safe environment on campus to learn, live, and experience culturally diverse activities. Students living in campus housing have specific requirements in addition to those established in the training environment.

Residence Life Staff

Residence Life staff have primary responsibility for maintaining the health and safety of residents. AVTEC's dormitories and student service center are protected by security cameras located throughout the facility. Staff are available 24-hours a day, seven days a week during training periods.

The office phone number is 224-6100. The cell phone number is 362-1645. Messages left for students are delivered to student rooms.

Dormitory main entrance doors are unlocked at all times. All other exterior doors are locked from 11:00 p.m. to 6:00 a.m., and most are alarmed. Do not exit an alarmed door except in an emergency.

Housing Assignments and Occupancy

Students who live in the dormitory complete an application and are assigned housing on a first come, first served basis in the order in which their application was received. Requests for roommates are considered and thereafter roommates are assigned.

Family apartments are available for full time students who are enrolled in programs greater than eight weeks in duration and who have dependents living with them full time. AVTEC administration reserves the right to assign and change room assignments to maximize the number of individuals who have access to housing or for other administrative purposes.

Occupancy during Holidays and Summer Breaks

Occupancy in the dormitories during the winter holiday and summer break is not permitted. Students must vacate during these periods but may leave their belongings during the winter holiday. During the summer break student may not leave their belongings in their room, must check out, and are expected to thoroughly clean their space.

Summer storage of belongings is available for returning students and can be coordinated with the Residence Life Department head. Students who are not coming back after the winter or summer break must notify the Residence Life staff in writing prior to their departure.

Entering the Rooms when Absent

Rooms may be entered by AVTEC staff during unoccupied breaks for maintenance or other business purposes.

Termination of the Agreement

The Student Housing Agreement may be terminated midway through a training term for extenuating circumstances such as life changes or medical reasons. Written requests for termination of the Student Housing Agreement must be made to the Residence Life Department Head and/or Deputy Director as far in advance as possible to allow for planning.

Moving in & Moving Out

Students may move in up to two days prior to the first day of training. Students are to move out of their space no more than two days after graduation, withdrawal, or dismissal. The Residence Life Department Head can approve in advance, extended stays beyond the two days for moving out if necessary.

Students in training may move into the dormitory at any time during a training term by contacting Residence Life Department for available rooms. See the Financial Aid Officer for costs.

When moving out of housing, students must vacate and clean their room or apartment, have the space inspected, and turn in keys and ID cards at the Residence Life office. Charges for cleaning or repairs in dormitory rooms and family student apartments are billed to the student. Completion certificates will not be issued until all charges are paid.

Dormitory Rules

Residents are required to sign an agreement indicating receipt and understanding of these rules. Additionally, the following list is provided for guidance:

maintain quiet hours (10 p.m.-7 a.m.)

respect the rights of other residents to a peaceful environment at all times

no food preparation in the dorm rooms involving the use of hot plates, microwaves, or any other tool used to prepare or cook hot foods in the room

candles, incense, and other burning items are not permitted

Room or Apartment Displays

Students may display socially acceptable posters and other wall hangings in dormitory rooms and family housing apartments. Visual materials of content that can be considered obscene, harassing, discriminatory, or intimidating are considered inappropriate and may not be displayed outside the room or in general view of the other residents or the general public. This includes vehicles parked on campus and materials that can be viewed through open doors or windows when window coverings are open. Students should check with a Residence Life staff if they have any questions about what is appropriate.

Plain View Rule

Any materials or activities that violate rules, when viewed through an open door or uncovered window, are in "plain view" and may result in discipline.


Dormitory residents may have guests visit between the hours of 7:00 a.m.-10:00 p.m. The resident must remain with the guest at all times. A legal guardian must accompany guests under 18 years of age. Guests must adhere to all AVTEC policies while on campus and the guest's behavior is the responsibility of the resident.

Family Housing students may have guests stay for up to three consecutive days with prior approval from Residence Life staff.

Housing Inspections

Staff will perform periodic health and safety inspections inside all dormitory rooms and family housing apartments. Public notice of inspections will be provided at least 24 hours in advance.

Students will receive a written notice of issues discovered during the inspection that must be corrected within a reasonable period of time, which will be in the notice. AVTEC staff may address issues not corrected within the time allowed and students will be charged for the cost for time and materials to remedy the deficiencies.

Wear and Tear

Students will be charged to repair damage to the facilities, equipment, or appliances deemed to be beyond normal wear and tear, in accordance with the housing agreement.

Maintenance Request

Residents are not permitted to make repairs to the state's facilities. Residents must contact the Residence Life staff to report broken or inoperative items. Residents may request a specific time period between 8:30 a.m. and 4:30 p.m. for the maintenance work to be done and every effort will be made to accommodate such requests. After the request is made a maintenance person will attend to the issue in a timely manner, depending on the severity of the needed repairs, and often within 48 hours, weekends excluded. In family housing, it will occur after 9:00 a.m., and in the dorms after 8:30 a.m.

Right to Entry

Residents have the right to privacy in their dormitory room or apartment. However, staff may enter a room after knocking loudly and announcing themselves within these parameters:

with prior public notice to conduct regular and periodic housing health and safety inspections;

with prior public notice to affected residents, to perform maintenance work necessary for the continued operation of the entire facility;

with prior notification to the resident, to prepare room space for a new resident, or to pack the belongings of a former resident;

to make repairs after a resident has given notice of needed maintenance;

to locate a missing student when the whereabouts cannot be determined from instructors or friends, and when his/her roommate is unavailable;

to handle any emergency which threatens the health and safety of the resident or other residents; or

to investigate activity that appears to violate policy and regulations, when staff has probable cause.

Student Recreation and Social Opportunities

Recreational Activities

The Student Services Center has a full size gymnasium, a racquetball court, climbing wall, auditorium, fitness center, sauna, crafts room, library, study areas, and snack bar that provide students with a variety of recreational options. Organized sports are available in the Student Service Center. AVTEC students have access to the local high school pool, at no cost to the sudent, once per week for swimming. Social events such as campfires, field trips, and cultural activities occur throughout the year.

Student lounges are available in the Marathon Hall dormitory and the Student Service Center. In the lounges students will find pool tables, ping-pong, foosball, video games, and cable television available 24 hours a day for on-campus residents and during visiting hours for non-campus residents.

A variety of board games and sports equipment, musical instruments, camping gear, and outdoor recreational supplies are available for students to check out from the Recreational Specialist or Residence Life staff.

The AVTEC ceramics and crafts room is open most evenings for student use. Free supplies for a variety of crafts are available for students to use, including ceramics, beading, painting, knitting/crocheting, and traditional arts and crafts.

The Alaska SeaLife Center offers free admission to AVTEC students with a valid AVTEC ID. Free admission passes for students' visiting families are available from the Recreation office, check with the Residence Life staff for more information.

Athletic Teams

AVTEC sponsors various sports teams that play in seasonal leagues and special tournaments. Participating students will be responsible for player fees. For information about sports and leagues, students should visit the Recreation Specialist office across from the gymnasium.


AVTEC recommends that students register personal bicycles with the Residence Life office, identifying it by the serial number and an AVTEC parking sticker. Students are encouraged to use a secure lock. Bikes may be parked in any of the bicycle racks available at AVTEC's buildings. Bicycles may not be left in a location that blocks doorways or pathways on campus, or locked to trees around campus. Residents may store their bicycles in dormitory rooms or family apartments, but are responsible for any damage.

Interest Groups

Offerings change year to year based on student interest. Wellness, rocketry, crafts, knitting, photography, AA/NA/Al-Anon meetings, and a variety of other interests have had organized clubs in the past. For more information about student groups and resources, please contact the Recreation Specialist.

Public and Dependent Use of Recreation Facilities

The Seward Department of Parks and Recreation schedule some athletic activities at AVTEC for the public. Students and their dependents may participate, free of charge, in most age appropriate activity that is open to the public at the Student Services Center.

A guardian must directly supervise children under 16 at all times when at the Student Service Center. Dependents and guests under 18 are not permitted to use the lounges inside the Marathon Hall Dormitory. Students who bring guests into recreation areas are responsible for the behavior of their guests while using the facility.

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Appendix A – Internet Use Policy


Authorized Use: Any scholarly activity, AVTEC business activity, or personal activity by an authorized user that does not violate any federal or state law or AVTEC policy.

Authorized Users: Currently enrolled students, authorized guests, or other individuals as approved by the AVTEC Administration or their designee.

Computing resources: Refers to and includes any and all forms of computer-related equipment, tools, and intellectual property. This includes computer systems, personal computers, and computer networks and all forms of software, firmware, operating software, and application software owned by AVTEC or under the schools possession, custody, or control.

E-mail: Electronic mail

Personally Owned Computer (POC): Any desktop, laptop, or hand held computing device, such as tablets, smart phones, gaming devices, or other electronic devices that may connect to AVTEC computing resources owned by an employee or student that is used on campus or in campus housing.

AVTEC Owned Computer (AOC): Any AVTEC-owned desktop computer, laptop computer, or hand held computer that is assigned to or used by an Authorized User.

Personal use of campus computers in offices, computer labs, library, and other areas is allowed within reasonable limits. Authorized users shall be made aware that they are using AVTEC equipment and/or resources and such use is a reflection on the institution. Authorized users shall be aware that that they are subject to all AVTEC policies while personally owned computers are connected to AVTEC's network.

IT Rights and Remedies

IT Services is responsible for enforcing AVTEC's Acceptable Use of Computing Resources Policy. It shall be enforced in concert with all other AVTEC policies, as well as local, state, and federal laws pertaining to the use of the network and computer resources. This policy applies to both the AVTEC wired and wireless networks. It is the user's responsibility to be aware of all relevant policy documents.

Network Access

Individuals should always have a contingency plan for critical activities, assignments, and/or communications. Campus network resources are as advanced as possible. IT Services cannot control failure of equipment and/or network and/or remote location problems beyond the boundary of AVTEC's campus.

Enforcement of the Acceptable Use Policy

As a state owned resource, the Campus Network is monitored. Network data content is not monitored, reviewed, or stored. If connections to and from the user's computer look unusual, the user will receive an email or phone call from a staff member about the activity. The staff member will attempt to ensure that the computer is configured correctly and/or not infected with a virus. In some cases, the user may be asked to modify their activity.

In extreme cases the computer may be disconnected from the network without warning. IT Services has the authority, depending on circumstances, to block network access to/from the user's machine. Repeated violations may result in permanent loss of network connectivity privileges.

Failure to abide by AVTEC's Acceptable Use of Computing Resources Policy and the AVTEC General Acceptable Use Policy may result in actions including but not limited to:

Immediate disconnection from the Campus Network without warning.

Disciplinary action as outlined in AVTEC Housing and Student Affairs Policies.

Legal action under state and federal law.

User Responsibilities

The user is responsible for registering the computer or electronic device. Visit: www.AVTEC.edu/webform/guest-wireless-internet-access

If registration information changes, the user must contact AVTEC's IT Services with the updated information.

The user is responsible for all network traffic generated by their network attached device. The user will be held accountable for violations of the applicable policies regardless of whether the user 1) generated the traffic, 2) is aware of the traffic, or 3) is aware of the policy violation.

The user is responsible for seeking clarification from IT Services about any situations that they feel may violate policy.

The user is responsible for installing, maintaining and utilizing a virus prevention application.

The user is responsible for protecting the wireless network's security software so it is not transferred from one machine to another. The user is also responsible for the safekeeping of their authentication, user identification, and password.

Unacceptable Use

The performance of AVTEC business, education, and institutional functions requires the appropriate use of network resources. Any disruption of the network can penalize hundreds of users on campus. Under no circumstances is an AVTEC student or authorized guest to engage in any activity illegal under local, state, or federal law or to violate the Alaska Administrative Code.

The actions listed below are prohibited and are the responsibility of the user, whether intentional or accidental:

Violating any state or federal law or regulation.

Any action that would impair the function of the network.

Any action that would deny or impair network service to another system or user.

Operation of any server on the network.

Peer to peer programs that share music, video, or other files.

Hosting a website on a machine connected to the campus network.

Providing access to the AVTEC network to non-authorized users.

Using a computer, computer account, or system without authorization.

Using the campus network to gain unauthorized access to any computer (hacking).

Connecting to another Internet Service Provider (dial-up, DSL, cable modem) while connected to the campus network.

Performing an act that will interfere with, damage, or otherwise degrade the normal operation of other systems and/or network resources; including, but not limited to, running, installing, or distributing programs known as computer viruses, Trojan horses, and worms.

Attempting to monitor or tamper with another individual's electronic communications, including scans, "sniffers," and probes of the campus network.

Attempting to circumvent data protection schemes or security mechanisms.

Misrepresenting one's identity to avoid accountability, including, but not limited to, falsifying one's email address or impersonating others in any communication form.

Using another individual's computer account identity.

Violating terms of applicable software licensing agreements or copyright protection laws, including making available materials such as music, videos, text, or software without appropriate permission.

Taking any action that invades the privacy of individuals or entities that are creators, authors, users, or subjects of information resources.

Using the network for commercial purposes, for personal financial gain, or the exchange of services for money or any other thing of value. Advertising of the availability for sale of miscellaneous used personal property belonging to the resident is not commercial within the meaning of this paragraph.

Using an unauthorized IP address or statically assigned address.

Using electronic mail, services, or facilities to harass others, including, but not limited to, sending unsolicited mass mailings over the network (chain mail, solicitations, etc.), sending email and/or attachments to an individual who has requested that such email and/or attachments not be sent, using harassing comments or activities during Internet Chat applications.

Connecting a personal wireless switch, router, or access point to the campus network.

Extending the campus network services by modifying the wiring beyond the area of their intended use of one computer per data jack. This applies to all network hardware, computer lab equipment, and in-room data jacks.

Appendix B - Campus Security Policy

AVTEC provides a safe learning environment for all students and a safe living environment for all residents and their dependents. AVTEC is subject to policies and procedures from a variety of federal, state, and local laws, including, but not limited to, the Higher Education Act and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Acts.

AVTEC prepares an annual report to comply with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act. The full text of this report is on the AVTEC website at www.avtec.edu. The report is prepared in cooperation with the Seward Police Department.

The Violence Against Women Act (VAWA) requires the inclusion and dissemination of information about sexual offenses that occur on campus as well as details about what constitutes a sexual offense, and resources available for the accuser and accused in these incidents.

Policy Required Definitions

Awareness Programs: Programs, campaigns, or initiatives that increase audience knowledge of the issues of sexual assault, domestic violence, dating violence, and stalking and share information and resources to prevent interpersonal violence, promote safety, and reduce perpetration.

Bystander Intervention: Safe and positive options that may be carried out by an individual or individuals to prevent harm or intervene in situations of potential harm when there is a risk of domestic violence, dating violence, sexual assault, or stalking against a person other than the individual.

Consent: Affirmative consent is a knowing, voluntary, and mutual decision among all participants to engage in sexual activity. Consent can be given by words or actions, as long as those words or actions create clear permission regarding willingness to engage in the sexual activity. Silence or lack of resistance, in and of itself, does not demonstrate consent. The definition of consent does not vary based upon a participant's sex, sexual orientation, gender identity, or gender expression.

Domestic Violence: Under Alaska State law, it is illegal for a person to hurt you physically in any way, to force you to have sex when you don't want to, to threaten to hurt or kill you or your children, or to destroy your property. Domestic violence occurs when you are physically, sexually, or emotionally abused by another person who is associated with you as:

a spouse or former spouse;

a person you have dated, or are presently dating;

a person with whom you have had sex;

a person who lives, or has previously lived with you, in the same household; or

a parent, stepparent, grandparent, child or grandchild, aunt, uncle, cousin, second cousin or children of any of these persons. Under Alaska law, dating violence is considered to be domestic violence when it involves individuals who are in current or former dating relationships, regardless of their housing situation.

Ongoing Prevention and Awareness Campaigns: Campaigns that are sustained over time focusing on increasing awareness or understanding of topics relevant to SA, DV and stalking prevention. These programs will occur at different levels throughout the institution (ie. faculty, athletics, incoming students) and will utilize a range of strategies.

Primary Prevention Programs: Programming, initiatives, and strategies intended to stop domestic violence, dating violence, sexual assault, or stalking before it occurs to prevent initial perpetration or victimization through the promotion of positive and healthy behaviors and beliefs.

Stalking: Under Alaska law, it is illegal for another person to intentionally act in such a way that recklessly places you or someone else in fear of death or physical injury to either yourself or a member of your family. Examples of stalking vary, but stem from "nonconsensual contact" which means that any contact that is initiated or continued without that person's consent, after someone has expressed a desire to cease contact, or is outside of the realms of desired contact. Some examples include:

following or appearing within the sight of that person;

approaching or confronting that person in a public place or on private property;

appearing at the workplace or residence of that person;

entering onto or remaining on property owned, leased, or occupied by that person;

contacting that person by telephone;

sending mail or electronic communications to that person; or

placing an object on, or delivering an object to, property owned, leased, or occupied by that person.

Sexual Assault: Sexual penetration or sexual contact of another person without consent is sexual assault and can occur under a variety of circumstances, including:

engaging in sexual penetration with someone without their permission and/or who has told you no;

engaging in or attempting sexual penetration or contact with someone without their permission and they are seriously physically injured as a result;

engaging or attempting to engage in sexual activity or contact with someone known to be mentally incapable;

engaging or attempting to engage in sexual activity with someone who is incapacitated, too drunk or high to remember what happened, too drunk or high to walk, talk, or clearly communicate and to give consent; or

engaging in or attempting to engage in sexual activity or contact with someone who is unaware what is happening to them.

Appendix C - Refund Policy

AVTEC is required to have a fair and equitable refund policy. Using the appropriate refund policy related to the student's financing and program length, a refund is calculated when a student withdraws, drops out, is terminated, or otherwise fails to complete the student's contracted training program on or after the first day of training. The institution refunds 100 percent of the tuition and fees collected in advance for classes it cancels, within 30 days of the planned start date.

Refund Calculations

Refund calculations are made from the last date of recorded attendance. Refunds are processed no later than 30 days after the student's official withdrawal date. If the student does not officially withdraw, refunds will be made no later than 30 days from the date the school terminates the student or determines the student has withdrawn.

At times students present with multiple sources of funding. When leaving AVTEC and requesting a refund, any student funds remaining on account for repayment are prioritized depending on the regulations that apply to the source of those funds. The following is the priority of the distribution of refunds, as mandated by Federal and State regulations:

Unsubsidized Federal Direct Loans

Subsidized Federal Direct Loans

Federal Pell Grants

Alaska Supplemental Education Loan

Other federal, state, private, or institutional sources of aid

The student and/or student's family

Tuition Refund Policy

After 50 percent of the allotted program training period has lapsed, no refunds will be granted. Prior to 50 percent of lapsed training time, refunds will be made as follows:

Prior to the 4th day of training, 100 percent tuition refund

The 4th day up to ten percent of the allotted program training for that period, 90 percent tuition refund

After ten percent but not more than 20 percent of the allotted program training, 80 percent tuition refund

After 20 percent but not more than 25 percent of the allotted program training, 55 percent tuition refund

After 25 percent but not more than 50 percent of the allotted program training, 30 percent tuition refund

Room and Board Refund Policy

Room and board/rent is refunded consistent with the agreement signed for housing. Any funds on account in excess of the current charges will be refunded provided the room is cleaned and free of damage above reasonable wear and tear.

Veteran's Refund Policy

Refunds to eligible veterans will be made on a prorated basis.

Returned Check Policy

A "returned check" fee of $25.00 is charged to the account of the student on whose behalf the check was written. The fee is assessed for any checks returned to AVTEC regardless of the reason.

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